Associate Monitoring Manager
Monitoring & Evaluation - Bangalore, Karnataka (Hybrid)
Associate Monitoring Manager - Karnataka
JOB TYPE: Full Time
LOCATION: Bengaluru, Karnataka
TEAM: Monitoring
WHO WE ARE ?
Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 24 million caregivers and patients across 12,100+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.
Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.
In 2012, YosAid Innovation Foundation’s Director, Anand Kumar, met and worked closely alongside Noora Health’s co-founders in conceptualizing and prototyping what eventually led to the Care Companion Program (CCP). Yosaid is the implementation partner of Noora Health.
YosAid Innovation Foundation improves outcomes and strengthens health systems in India by promoting innovative healthcare practices and skills among patients and their families. In collaboration with healthcare institutions and the government, YosAid Innovation Foundation is the implementation partner of Noorahealth, provides healthcare training and actionable skill building to patients and family caregivers on health behaviors and information.
POSITION SUMMARY
The Associate Monitoring Manager will support the Monitoring Team in implementing monitoring and evaluation (M&E) activities. This role will assist in data collection, management, and reporting to ensure that Noora Health’s programs are effectively monitored and evaluated.
WHAT YOU WILL DO ?
- Monitor the Care Companion Program (CCP) progress and identify gaps.
- Share feedback on location-specific CCP progress.
- Ensure accurate and timely data entry and management.
- Support the maintenance of data quality through regular checks and audits.
- Manage large-scale data received from hospitals and assist in analysing data to track program performance and outcomes.
- Conduct data extraction, analysis, and reporting using visualisation and reporting tools to define and develop a data dashboard.
- Work with multiple data streams present in the organization for reporting purposes.
- Travel to all districts and sub-district hospitals of the state to support data collection and verification processes.
- Contribute to the preparation of monitoring reports and presentations.
- Support the communication of monitoring findings to internal and external stakeholders.
- Establish a mechanism and periodically share generated data with the monitoring and program delivery team.
- Responsible for reporting according to the developed monitoring system with monthly, quarterly, and annual reports covering key CCP yearly targets.
- Collaborate with program teams to gather necessary information for monitoring purposes.
- Work closely and in coordination with the central monitoring and State program delivery teams.
- Help in developing and piloting monitoring tools and frameworks.
- Periodically assess the project with ongoing monitoring of key project outcomes, outputs, and activities.
- Develop technical tools and data infrastructure for successful continuous quality monitoring.
- Streamline data collection processes from Survey CTO, especially when it comes to CCP quality assessment tools.
- Provide administrative support to the Monitoring Team, including scheduling meetings and organizing documentation.
- Assist in the coordination of monitoring activities.
- Participate in training sessions on monitoring and evaluation methodologies and tools.
- Stay updated with best practices in monitoring and evaluation.
WHO ARE WE LOOKING FOR ?
- Bachelor’s degree or postgraduate in Public Health, Population Studies, Social Sciences, Statistics, or a related field with minimum 3 years of relevant professional experience.
- Experience in the monitoring and evaluation field, handling large-scale data, data management, and analytical skills.
- Good understanding of M&E concepts and methodologies.
- Work experience in public health projects.
- Hands-on experience with popular data visualization tools like Tableau, PowerBI, Looker e.t.c.
- Experience in managing a team.
- Proficiency in Google Suite, and Microsoft Office Suite, particularly Excel and Spreadsheets.
- Strong organizational and time management skills.
- Ability to work effectively in a team and with diverse stakeholders.
- Good communication and interpersonal skills. Ability to speak, read, and write in Kannada and English.
- Fluency in English; knowledge of local languages is an advantage.
- Ability to quickly learn new tools/techniques for data analysis, if required.
- Strong ownership and ability to collaborate with multiple teams to deliver output.
- Ability to work with minimal supervision, while also proactively and regularly communicating progress updates and bottlenecks requiring attention or support from leadership.
- Action-oriented, flexible approach and problem-solver, with an ability to manage multiple competing deadlines.
- Ability to work with uncertainty and rapidly adapt to changes.
HOW TO APPLY
Email the following materials with the subject line Associate Monitoring Manager – Karnataka to recruitment@yosaid.org
A one-page cover letter describing your interest in the position and background.
An updated resume, including languages spoken and relevant experiences.
