Process Executive-MAPI

Process Executive-MAPI

Job Title

Process Executive-MAPI

Job Description

EKHO Foundation 

Rocket Learning 

Building an equal foundation, early 

Job Description –

Process Executive- Manual API

JP Nagar, Bengaluru

Work from Office

About Rocket Learning 

Rocket Learning is a high-growth ed-tech non-profit with the mission of catalyzing early childhood education 

and community engagement in India. We work with central government and state governments to impact over 

1mn children. Established by a passionate founding group (IIT, IIM, HBS, Rochester, MBB, start-up alumni) 

Board and backed by reputed funders, we are a diverse team of passionate, energetic, and optimistic folks with 

a shared ambition of transforming India’s education system. 

Overview 

As the process executive, you will be responsible for collaborating with the IT team to address and resolve 

any process executive-related issues or challenges encountered by the organization's employees or systems. 

Evaluate current processes and pinpoint areas in need of improvement. Work closely with both internal and 

external teams to assist in resolving their issues.

Key results 

1. Addressing issues within the process executive's workflow, ensuring resolutions efficiently. 

2. Coordinating with the IT team to solve potential problems like IT-related issues and mobile-related 

issues. 

3. Ability to design a new process and provide solutions to arising issues. 

4. Managing and assisting team members in various process and IT-related tasks. 

5. Demonstrating leadership qualities by proactively addressing and discussing issues with the IT team. 

6. Facilitating coordination between the internal team and the IT team to ensure seamless operations. 

7. Collaborating and supporting teammates in diverse IT-related functions.  

8. Addressing and communicating phone-related issues to the IT team.

Key activities 

1. Analyze existing processes and identify areas that require optimization. 

2. Collaborating with the IT team to implement solutions to streamline workflows and 

enhance efficiency. 

3. Taking ownership of the streamlined workflow process and managing them end-to-end. 

4. Managing, and enhancing Process modules for seamless operations. 

5. Communicating the work progress with the Team Lead and Manager. 

6. Assisting teammates in various IT-related functions. 

7. Ability to manage multiple responsibilities simultaneously. 

Areas of responsibilities 

1. Coordinating with the IT team, understand the process, and maintain the workflow efficiently. 

2. Able to solve potential problems like Phone issues and IT-related issues. 

3. Proficient in utilizing Excel and PowerPoint to facilitate the smooth progression of the 

process workflow. 

4. Taking responsibility for the end-to-end management of streamlined workflow 

processes. 

5. Enhancing, and managing process modules to ensure smooth operations Leading and 

supporting teammates in various Process-related functions. 

6. Communicating the work progress with the Team Lead and Manager

Critical factors for success 

1. Excellent communication skills to understand the needs of the team and deliver above expectations; 

familiarity with Excel and PowerPoint preferred. 

2. Demonstrated flexibility and a readiness to contribute to the organization across a diverse range of 

tasks as required.  

3. Ability to multitask and manage multiple responsibilities simultaneously. 

4. Proficiency in managing Android phones would be beneficial.